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Sometimes a bad patch might mean you're unable to access the patch server, or your current game version is so far behind that it's time for a fresh start. 9/10 this issue can be solved by simply downloading a full installer of the game.
If you've tried to download the latest full installer and still have issues logging in, be sure to contact our support team.
Contact Playnet, Inc.
Phone: (817) 203-4587
2000 East Lamar Blvd
Suite 600
Arlington, TX 76006
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